Last updated: 28 June 2026
This Privacy Policy explains how Mantrayam, a brand operated by Pixel Motion, collects, uses and shares personal information when you visit our store, place an order or contact us.
Information We Collect
We may collect your name, email address, phone number, billing and shipping address, order details, communications with support, device information, IP address, browser information, cookies and transaction-related information.
Payment card, UPI or banking credentials are processed by Shopify and authorised payment providers. We do not directly store your complete payment credentials.
How We Use Information
- To process, confirm, deliver and support orders.
- To communicate order, payment and shipping updates.
- To prevent fraud, abuse and security incidents.
- To improve our website, products and customer experience.
- To comply with legal, tax and regulatory obligations.
- To send marketing messages where you have provided consent or where permitted by law.
How We Share Information
We may share necessary information with Shopify, payment gateways, courier and fulfilment partners, technology providers, analytics and advertising partners, professional advisers and government authorities where required by law. We do not sell customer personal information.
Cookies and Analytics
Our store may use cookies and similar technologies to remember preferences, keep the cart working, understand store usage, measure advertising and improve performance. Browser settings may allow you to control cookies, although some store functions may not work correctly without them.
Data Retention and Security
We retain information for as long as reasonably required for orders, support, accounting, fraud prevention and legal obligations. We use reasonable safeguards, but no method of online transmission or storage is completely secure.
Your Choices
You may request access, correction or deletion of personal information, subject to legal and operational requirements. You may opt out of marketing messages using the unsubscribe option or by contacting us.
Contact
Email: mantrayamshop@gmail.com
Phone: +91 99711 53771
Address: Mantrayam, operated by Pixel Motion, K-block, 449/12, Mahipalpur Extension, New Delhi, Delhi 110037, India